PCR / Corona / Covid 19 / Test

Hermann schrieb:Liebe Logi,
Tschuldigung, aber das mit dem "Kommentar" bezog sich nicht allgemein auf Deine
Antworten hier im Forum.
Es sind nur die vielen schnippischen Dinge die Du oft von Dir gibts, so nach dem Motto:
"Oh man, das hatten wir schon tausend Mal, oder," guckt doch mal genauer hin" und
so weiter. Das sind die Dinge, die nicht nur mich, so ärgern. Einfach auf eine "dumme / einfache" Fragen
gar nicht antworten. Wer möchte kann antworten und wen es nervt , der hält sich da raus.

Liebe Grüße
Hermann

1. Update on PATHCARE and service to travelers

Following the temporary halt of swabbing services by Pathcare for travelers, HAN approached the company this week for an official update on their status quo, and I am delighted to share this prompt and insightful information from the Head of Pathcare with you, - including her request for assistance to the process from the tourism sector:

... Pathcare has experienced major instrument failure last weekend where both instruments broke down and the local agents did not have sufficient spares to repair them. They managed to get one instrument going in the early hours of Saturday morning and then had to prioritise testing based on departure dates and time and were under huge pressure to accommodate everyone. Thus they had no option but to suspend swabbing on Saturday and Sunday and did not allow any new bookings until mid-week, honoring only existing bookings.

Pathcare has reached out to us to please assist them in briefing our guests, the travelers well in advance to ensure that everyone has an electronically completed application form and to bring this with them, when coming for swabbing, as the hand-written forms, often very difficult to decipher, are causing huge delays, which in recent past caused very unpleasant situations at the centre", as well as delaying the processing and submission of test results, due to incorrect data on the form.
Pathcare thus, and I quote: "pleads with travelers to complete their forms electronically (typed) so that we can capture their data accurately. We provide fillable pdf forms but we hardly ever get these forms completed properly."

Due to the pressure on Pathcare, its patient care is being compromised, leaving no option but to reduce the amount of tourists they are able to accommodate on any given day. Any overflow can be dealt with by other testing stations, such as Rennies Travel, the NamLab /Feedmaster Drive-through at Wanderers and Osh-med who will then swab the tourist and assist them with their forms and results.
PLEASE NOTE: PATHCARE will soon no longer accept any tourist that does not have an electronically completed (typed) Pathcare Travel Request form and they may be turned away and told to to make a new appointment and ensure they have the appropriate forms with them.
Here the link to the PATHCARE website and the form to be electronically completed and then printed:
https://www.pathcarenamibia.com/index.php/covid-19/

Meanwhile, Pathcare has re-opened the booking system, but as stated, the numbers will be reduced to be able to deal with tourist testing without compromising the service to other patients and their core business.
Kind regards

Linda Dodds

P O Box 5355

Windhoek

Das Personal kann etwas verwirrt sein wenn man vom 4h Test spricht - verlangt einfach den Biofire Test...dann ist's klar und das Zeugs geht in ein separates Labor.